Total Human Resource Improvement

Course Outline

How to Hire and Retain the Best Employee for the Job

Interviewing Skills

Recruiting

Applicant Screening

The Interview

Bringing Your New Hire On Board

Maintaining A Desirable Work Place

Effectiveness for Your Employees

Eleven Actions Which Communicate That My Supervisor Doesn't Listen To Me

Communication Skills

Basic Types of Communication

The Dazzling Dozen

Description Of Communication Types

When None Of This Works

Constructive Conflict

Dealing With Fallacies

Problems In Communication

Relationship Problem Reference Data

Team Building

Your Ideal Team Model

Balancing Act

Team Building Improvement Suggestions

Managing People

Guidelines For Dialogue

Action And Accountability

Interpersonal Relations

Confirming The Other Person’s Point Of View

Social Styles For Managing People

A Shorthand Description Of Social Styles

Ways Of Influencing Others

Employee Listing Exercise

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